Intercontinental Hanoi Westlake Hotel

1A Nghi Tam, Tay Ho, Hanoi, Vietnam, No postal  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Intercontinental Hanoi Westlake Hotel

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Dining room

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Verified Reviews:

  • Faultless service - Great pool area - Room was large
  • Outdoor pool is great - Club lounge - Good location
  • Nice array of little extras - No wireless - Staff was friendly
  • Separate shower - Soft bed - Huge tub
  • Lovely property - Rooms are beautiful - Private balcony

Overview

The traditional Intercontinental Hanoi Westlake Hotel offers 359 luxury guest rooms as well as free private parking, a storage room and a designated place for smoking. An example of colonial architecture, this hotel was opened in 2007 and was fully restored in 2011.

The hotel is located near by the beach, 1300 meters away from West Lake, Cua Bac Church and Opera House . The distance between Hanoi city center and the property is 4 km.

Apart from proximity to embassies and banks, this hotel offers computer equipment, a slide projector and a meeting room.

Guests can reach Intercontinental Hanoi Westlake Hotel by car from Noibai International airport in 20 minutes.

Rooms

A stunning view over the islands welcomes guests to overwater twin room, overwater king room and club intercontinental twin room with beautiful décor. Many guestrooms offer views of West Lake. The rooms come with en suite bathrooms with a hairdryer, a rain shower and dressing gowns along with a small fridge, a dishwasher and coffee/tea makers.

Eat & Drink

A day at Intercontinental Hanoi Westlake Hotel begins with a generous breakfast. Guests can enjoy French cuisine at the restaurant Lac & Milan. Finest drinks are offered in the swim-up bar. A historic area features St Honore and Tracy's SportsPub and Grill within 200 meters of the venue.

Services

The on-site limousine rentals are also provided.

Relax

Along with a spa lounge, a steam room and a sauna the hotel offers steam baths and reflex massage. Active guests will benefit from fitness classes, yoga classes and a gym available on the premises.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2011.  Number of floors:   5.  Number of rooms:   359.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Souvenir shop
  • Hairdresser
  • Coffee shop
  • Eco friendly
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Swim-up bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Seasonal outdoor pool
  • Beach chairs
  • Beach umbrellas
  • Garden area
  • Spa center
  • Spa lounge
  • Sauna
  • Reflex massage

Room view

  • Lake view

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Living room
  • Dining room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Lighted makeup mirror

Self-catering

  • Mini-fridge
  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Paid movies/Video
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 

How to reach hotel

hotel Intercontinental Hanoi Westlake Hotel Hanoi location
Show big map »

Hotel Address:

1A Nghi Tam, Tay Ho, Hanoi, Vietnam, No postal

Get directions
City Center
  • Hanoi
    3.4 km
Airports
  • Noibai International (HAN)
    18.2 km
  • Catbi (HPH)
    96.5 km
Train Stations
  • Ga Hà Nội Railway station
    4.0 km
  • Ha Noi Railway station
    4.0 km
Restaurants
  • St Honore (cuisine: French)
    170 m
  • Vine Restaurant & Wine Bar (cuisine: Vietnamese, European, Mexican)
    310 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    5
  • Number of rooms:
    359

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiIntercontinental Hanoi Westlake

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Vietnam

Use Badge

Rooms and availability

Club Wing Room
  • Room size:

    43 m²

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • DVD player
Intercontinental Hanoi Westlake photos Room
Club Intercontinental Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Balcony
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Computer
  • Parquet floor
  • Connecting room
  • Privilege access to executive lounge
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Intercontinental Hanoi Westlake photos Exterior
Overwater Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Computer
  • Parquet floor
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Rollaway bed
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Intercontinental Hanoi Westlake photos Exterior
Overwater King Room
  • Max occupancy:

    3 persons

  • Bed type:

    King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Computer
  • Parquet floor
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Rollaway bed
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Intercontinental Hanoi Westlake photos Room
Deluxe Twin Room
  • Room size:

    43 m²

  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Computer
  • Parquet floor
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Extra long beds
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • DVD player
Residence One-Bedroom Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • DVD player
Intercontinental Hanoi Westlake photos Room
Residence Two-Bedroom Room
  • Room size:

    86 m²

  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • DVD player
Residence Three-Bedroom Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Rollaway bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
  • DVD player

Intercontinental Hanoi Westlake Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • National Assembly Building2.3 km
  • Machinco Building - MDRI2.4 km
  • Ho Chi Minh-Mausoleum2.7 km
  • Ha Long Bucht2.7 km
  • Chợ Đồng Xuân Market2.9 km

Monuments and Landmarks

  • West Lake1.0 km
  • Tran Quoc Pagoda1.2 km
  • Phu Tay Ho1.2 km
  • Truc Bach Lake1.5 km
  • Quan Thanh Temple1.7 km
  • Presidential Palace2.1 km
  • Cua Bac Church2.1 km
  • West Lake Water Park2.3 km
  • One Pillar Pagoda2.5 km
  • Hanoi Citadel2.7 km
  • Dong Xuan Market2.9 km
  • Long Bien Bridge2.9 km
  • Ha Noi Flag Tower3.0 km
  • Old City Gate3.1 km
  • Bach Ma Temple3.2 km

Stadiums

  • Hanoi Stadium3.1 km

Museums

  • Historical Military Museum2.9 km
  • Vietnam Military History Museum3.0 km
  • Vietnam Fine Arts Museum3.1 km

Parks

  • Hanoi Botanical Garden1.9 km

Local attractions

  • Quan Thanh Temple1.8 km
    Quan Thanh and Thanh Nien Sts., Hanoi
  • Ho Chi Minh Museum2.5 km
    19 Ngoc Ha St, Hanoi
  • Hanoi Flag Tower3.0 km
    Vietnam Military History Museum, Hanoi
  • Botanical Gardens 2.1 km
    Entrance on Hoang Hoa Tham Rd., Hanoi
  • One Pillar Pagoda 2.6 km
    Chua Mot Cot Street, Hanoi

Near the hotel

  • Phu Tay Ho360 m
    Dang Thai Mai, Hanoi
  • West Lake1.3 km
    Ba Dinh District, Hanoi
  • Ho Tay Water Park1.1 km
    Tay Ho District, Hanoi
  • Chua Tran Quoc1.3 km
    Thanh Nien, Hanoi

Restaurants nearby

  • St Honore170 m

    Address: 5 Xuan Dieu, Tay Ho
    Phone: 04 39 33 25 55

    78% likes this, based on 88 reviews
    Cuisine: French
    Price Range: GBP 2 - GBP 16

  • Bluebird Wine Cellar & Restaurant310 m

    Address: 7 Xuan Dieu Street
    Phone: 437224165

    83% likes this, based on 35 reviews
    Cuisine: Contemporary, Vietnamese
    Price Range: GBP 4 - GBP 22

  • Britannia Fish and Chips330 m

    Address: 15 Xuan Dieu
    Phone: 008437186694

    65% likes this, based on 15 reviews
    Price Range: GBP 5 - GBP 12

  • Vine Restaurant & Wine Bar310 m

    Address: 1A Xuan Dieu
    Phone: 043719 8000

    74% likes this, based on 86 reviews
    Cuisine: Vietnamese, European, Mexican
    Price Range: GBP 11 - GBP 17

  • Kitchen310 m

    Address: 9 Xuan Dieu
    Phone: (04) 719 2679

    79% likes this, based on 29 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    5
  • Number of rooms:
    359

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiIntercontinental Hanoi Westlake

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Vietnam

Use Badge

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Intercontinental Hanoi Westlake Reviews

Guest reviews are submitted by our customers after their stay at Intercontinental Hanoi Westlake

Average guest rating

8.0out of 10
Fabulous
Based on 70 reviews

Guest reviews

  • Older travelers
    6.2

    it was closer to the airport & very close to bobby chinn's restaurant, also close to a few newer places.

    it was cold in the room & the fridge and some sockets didn;'t work.......and i had booked a two person room, but only one robe & one pair of slippers were originally supplied.............

  • Family with children
    10.0

    1. Comfortable beds and room 2. Fresh air and sea view 3. Probably the best breakfast buffé in Hanoi 4. Our children liked to go with the golfcars

    Our reservation was not in the system when we arrived, but the hotel staff was very helpful and after just a few minutes our room was ready.

  • Couple
    10.0

    a great stay - really enjoyed this 5* hotel, the suite was great and club room served up great service,drinks and food

  • Single
    8.2

    New facility,very clean.Staff is kind.24h gym.Bed inth room is good to sleep,so except for the location, business trip is also suitable.

    A little bit far from the city.

  • Older travelers
    7.0

    Beautiful hotel a taxi ride from the city centre but right on the west lake. Some shops and restaurants within walking distance, Sunset bar built in middle of lake is a real treat.

    Restaurant prices are beyond the pale even by European standards. Avoid the scandalous food and beverage prices and the hotel is good value.

  • Older travelers
    9.2

    Quietness - a retreat from the noisy streets of Hanoi. Amenities and services provided.

  • Group of friends
    8.2

    The service and the coolness of the hotel

    The fact that the club lounge closed at 10,00 P.M.

  • Single
    7.4

    should increase wireless service at room

  • Single
    6.6

    Out of the busy old quarters location, very nice pool and excellent breakfast buffet.

    For a five star hotel the whole place needs a bit of upgrading. Central facilities are great but the outside rooms are not up to standard anymore.

  • Older travelers
    10.0

    Very friendly and helpful staff, spacious bedrooms, luxury ambience.

    A few signs of wear and tear.

  • Older travelers
    9.2

    Good lake view, particularly at twilight and night time. Room is nicely renovated. Large bed and bathroom.

  • Single
    5.4

    Really clean and helpful staff, but it's located a good 15min from the centre of town, if you're after a quiet place to stay it's ideal but not if you want to be close to restaurants and 'activity'

  • Family with children
    7.0

    Comfortable bed, sizable room, good counter service

    Little support of local sight seeing, except for telling us to join tours.

  • Couple
    9.6

    Awesome place - lovely memories! The location of the rooms right on the lake - so serene n vast - excellent!

  • Couple
    7.4

    Good breakfast,got upgrade after complains about food odeur in first room,good restaurants

    First room scented food

How to reach hotel

hotel Intercontinental Hanoi Westlake Hotel Hanoi location
Show big map »

Hotel Address:

1A Nghi Tam, Tay Ho, Hanoi, Vietnam, No postal

Get directions
City Center
  • Hanoi
    3.4 km
Airports
  • Noibai International (HAN)
    18.2 km
  • Catbi (HPH)
    96.5 km
Train Stations
  • Ga Hà Nội Railway station
    4.0 km
  • Ha Noi Railway station
    4.0 km
Restaurants
  • St Honore (cuisine: French)
    170 m
  • Vine Restaurant & Wine Bar (cuisine: Vietnamese, European, Mexican)
    310 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    5
  • Number of rooms:
    359

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiIntercontinental Hanoi Westlake

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Vietnam

Use Badge