Intercontinental Hanoi Westlake Hotel

1A Nghi Tam, Tay Ho, Hanoi, Vietnam, No postal  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Intercontinental Hanoi Westlake Hotel

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Swim-up bar

Cafe

Dining room

Coffee shop

Breakfast room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Verified Reviews:

  • Faultless service - Great pool area - Room was large
  • Outdoor pool is great - Club lounge - Good location
  • Nice array of little extras - No wireless - Staff was friendly
  • Separate shower - Soft bed - Huge tub
  • Lovely property - Rooms are beautiful - Private balcony

Overview

The 5-star Intercontinental Hanoi Westlake Hotel is situated a mere 1.6 km away from Botanical Gardens, Thang Long Water Puppet Theater and Truc Bach Lake. Offering accommodation in a 5-story colonial building, the hotel was remodeled in 2011.

The tranquil hotel is placed in a historic area, a short walk from a church, a tower and a palace. The city center lies within 4 km from the venue.

Embassies and banks are only several minutes away.

Guests can reach Intercontinental Hanoi Westlake Hotel by car from Noibai International airport in 20 minutes.

Rooms

There are 359 rooms including Club Intercontinental Twin Room, Residence Two-Bedroom Room and Club Wing Room in Intercontinental Hanoi Westlake Hotel, where guests can enjoy a stunning view of the islands and make use of free Wi-Fi, flat-screen TV, a laptop safe, a private balcony and an iron with ironing board. Many guestrooms offer views of West Lake. The rooms are decorated in beautiful design and equipped with a small fridge, coffee/tea makers and an electric kettle as well as en suite bathrooms with a hairdryer, a rain shower and dressing gowns.

Eat & Drink

A day at Intercontinental Hanoi Westlake Hotel begins with a generous breakfast. Guests can enjoy French cuisine at the restaurant Lac & Milan. Finest drinks are offered in the garden bar. St Honore and Britannia Fish and Chips are located within 200 meters away.

Services

Intercontinental Hanoi Westlake Hotel provides guesets with airport transfer, 24-hour security and dry cleaning.

Relax

The youngest guests are offered cribs and a pool. On-site fitness facilities include fitness classes, a gym and pilates classes.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2011.  Number of floors:   5.  Number of rooms:   359.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Eco friendly
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Tennis court
  • Golf course
  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Swim-up bar
  • Cafe
  • Coffee/ Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/ Child services
  • Children's pool

Leisure facilities

  • Seasonal outdoor pool
  • Beach chairs
  • Beach umbrellas
  • Spa center
  • Steam bath
  • Garden area
  • Reflex massage

Room view

  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Adjoining rooms
  • Living room
  • Dining room
  • Sitting area
  • Terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Lighted makeup mirror

Self-catering

  • Mini-fridge

Bedroom

  • Pillow menu

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Intercontinental Hanoi Westlake Hotel Hanoi location
Show big map »

Hotel Address:

1A Nghi Tam, Tay Ho, Hanoi, Vietnam, No postal

Get directions
City Center
  • Hanoi
    3.4 km
Airports
  • Noibai International (HAN)
    18.1 km
  • Catbi (HPH)
    96.6 km
Train Stations
  • Ga Hà Nội Railway station
    4.0 km
  • Ha Noi Railway station
    4.0 km
Restaurants
  • St Honore (cuisine: French)
    160 m
  • Vine Restaurant & Wine Bar (cuisine: Vietnamese, European, Mexican)
    310 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    5
  • Number of rooms:
    359

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiIntercontinental Hanoi Westlake

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Vietnam

Use Badge

Rooms and availability

Club Wing Room
Size: 43 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information
Room facilities
    Intercontinental Hanoi Westlake photos Room
    Club Intercontinental Twin Room
    Bed type: 2 Single beds
    Size: 43 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information
    Room facilities
      Intercontinental Hanoi Westlake photos Room
      Double Room
      Bed type: King-size bed or 2 Single beds
      Size: 43 m²
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information
      Room facilities
        Intercontinental Hanoi Westlake photos Room
        Suite
        Bed type: King-size bed
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information
        Room facilities
          Intercontinental Hanoi Westlake photos Exterior
          Deluxe Double Room
          Bed type: King-size bed or 2 Single beds
          Size: 43 m²
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information
          Room facilities
            Spacious Guest Room
            Size: 43 m²
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information
            Room facilities
              Intercontinental Hanoi Westlake photos Room
              Residence Two-Bedroom Room
              Size: 86 m²
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information
              Room facilities
                Residence One-Bedroom Room
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Private bathroom
                • — Less information+ More information
                Room facilities
                  Residence Three-Bedroom Room
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Private bathroom
                  • — Less information+ More information
                  Room facilities
                    Intercontinental Hanoi Westlake photos Room Suite
                    Presidential Suite
                    Check Prices
                    • Air conditioning
                    • Private bathroom
                    — Less information+ More information
                    Room facilities

                      How to reach hotel

                      hotel Intercontinental Hanoi Westlake Hotel Hanoi location
                      Show big map »

                      Hotel Address:

                      1A Nghi Tam, Tay Ho, Hanoi, Vietnam, No postal

                      Get directions
                      City Center
                      • Hanoi
                        3.4 km
                      Airports
                      • Noibai International (HAN)
                        18.1 km
                      • Catbi (HPH)
                        96.6 km
                      Train Stations
                      • Ga Hà Nội Railway station
                        4.0 km
                      • Ha Noi Railway station
                        4.0 km
                      Restaurants
                      • St Honore (cuisine: French)
                        160 m
                      • Vine Restaurant & Wine Bar (cuisine: Vietnamese, European, Mexican)
                        310 m
                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  12 pm
                      • Year renovated:
                        2011
                      • Number of floors:
                        5
                      • Number of rooms:
                        359

                      Hotel Awards

                      VietnameseHOTEL AWARDSHighly RecommendedHanoiIntercontinental Hanoi Westlake

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Vietnam

                      Use Badge

                      Intercontinental Hanoi Westlake Location

                      Legend
                      • Current hotel
                      • Hotels nearby
                      • Other hotels
                      • Airports
                      • Underground stations
                      • Train stations
                      • Parks
                      • Tourist attractions
                      • Museums
                      • Convention centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      Route Planner
                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                      What's nearby

                      Places of interest

                      • Machinco Building - MDRI - 2.4 km
                      • National Assembly Building - 2.4 km
                      • Ha Long Bucht - 2.7 km
                      • Ho Chi Minh-Mausoleum - 2.7 km
                      • Chợ Đồng Xuân Market - 2.9 km

                      Shopping areas

                      • Historical Military Museum - 2.9 km
                      • Vietnam Military History Museum - 3.0 km
                      • Vietnam Fine Arts Museum - 3.1 km

                      Monuments and Landmarks

                      • West Lake - 1.0 km
                      • Tran Quoc Pagoda - 1.2 km
                      • Phu Tay Ho - 1.2 km
                      • Truc Bach Lake - 1.6 km
                      • Quan Thanh Temple - 1.7 km
                      • Cua Bac Church - 2.1 km
                      • Presidential Palace - 2.1 km
                      • West Lake Water Park - 2.3 km
                      • One Pillar Pagoda - 2.5 km
                      • Hanoi Citadel - 2.7 km
                      • Long Bien Bridge - 2.9 km
                      • Dong Xuan Market - 2.9 km
                      • Ha Noi Flag Tower - 3.0 km

                      Museums

                      • Hanoi Botanical Garden - 1.9 km

                      Parks

                      • Hanoi Stadium - 3.1 km

                      Local attractions

                      • Quan Thanh Temple - 1.8 km
                        Quan Thanh and Thanh Nien Sts., Hanoi
                      • Ho Chi Minh Museum - 2.5 km
                        19 Ngoc Ha St, Hanoi
                      • Hanoi Flag Tower - 3.0 km
                        Vietnam Military History Museum, Hanoi
                      • Botanical Gardens - 2.1 km
                        Entrance on Hoang Hoa Tham Rd., Hanoi
                      • One Pillar Pagoda - 2.6 km
                        Chua Mot Cot Street, Hanoi

                      Near the hotel

                      • Phu Tay Ho - 350 m
                        Dang Thai Mai, Hanoi
                      • West Lake - 1.3 km
                        Ba Dinh District, Hanoi
                      • Ho Tay Water Park - 1.1 km
                        Tay Ho District, Hanoi
                      • Chua Tran Quoc - 1.3 km
                        Thanh Nien, Hanoi

                      Restaurants nearby

                      • St Honore - 160 m

                        Address: 5 Xuan Dieu, Tay Ho
                        Phone: 04 39 33 25 55

                        78% likes this, based on 88 reviews
                        Cuisine: French
                        Price Range: GBP 3 - GBP 16

                      • Bluebird Wine Cellar & Restaurant - 310 m

                        Address: 7 Xuan Dieu Street
                        Phone: 437224165

                        83% likes this, based on 35 reviews
                        Cuisine: Contemporary, Vietnamese
                        Price Range: GBP 4 - GBP 23

                      • Britannia Fish and Chips - 320 m

                        Address: 15 Xuan Dieu
                        Phone: 008437186694

                        65% likes this, based on 15 reviews
                        Price Range: GBP 5 - GBP 13

                      • Vine Restaurant & Wine Bar - 310 m

                        Address: 1A Xuan Dieu
                        Phone: 043719 8000

                        74% likes this, based on 86 reviews
                        Cuisine: Vietnamese, European, Mexican
                        Price Range: GBP 12 - GBP 18

                      • Kitchen - 310 m

                        Address: 9 Xuan Dieu
                        Phone: (04) 719 2679

                        79% likes this, based on 29 reviews

                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  12 pm
                      • Year renovated:
                        2011
                      • Number of floors:
                        5
                      • Number of rooms:
                        359

                      Hotel Awards

                      VietnameseHOTEL AWARDSHighly RecommendedHanoiIntercontinental Hanoi Westlake

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Vietnam

                      Use Badge

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                      Cities nearby

                      Intercontinental Hanoi Westlake Reviews

                      Guest reviews are submitted by our customers after their stay at Intercontinental Hanoi Westlake

                      Average guest rating

                      8.0out of 10
                      Fabulous
                      Based on 70 reviews

                      Guest reviews

                      • Older travelers
                        6.2

                        it was closer to the airport & very close to bobby chinn's restaurant, also close to a few newer places.

                        it was cold in the room & the fridge and some sockets didn;'t work.......and i had booked a two person room, but only one robe & one pair of slippers were originally supplied.............

                      • Family with children
                        10.0

                        1. Comfortable beds and room 2. Fresh air and sea view 3. Probably the best breakfast buffé in Hanoi 4. Our children liked to go with the golfcars

                        Our reservation was not in the system when we arrived, but the hotel staff was very helpful and after just a few minutes our room was ready.

                      • Couple
                        10.0

                        a great stay - really enjoyed this 5* hotel, the suite was great and club room served up great service,drinks and food

                      • Single
                        8.2

                        New facility,very clean.Staff is kind.24h gym.Bed inth room is good to sleep,so except for the location, business trip is also suitable.

                        A little bit far from the city.

                      • Older travelers
                        7.0

                        Beautiful hotel a taxi ride from the city centre but right on the west lake. Some shops and restaurants within walking distance, Sunset bar built in middle of lake is a real treat.

                        Restaurant prices are beyond the pale even by European standards. Avoid the scandalous food and beverage prices and the hotel is good value.

                      • Older travelers
                        9.2

                        Quietness - a retreat from the noisy streets of Hanoi. Amenities and services provided.

                      • Group of friends
                        8.2

                        The service and the coolness of the hotel

                        The fact that the club lounge closed at 10,00 P.M.

                      • Single
                        7.4

                        should increase wireless service at room

                      • Single
                        6.6

                        Out of the busy old quarters location, very nice pool and excellent breakfast buffet.

                        For a five star hotel the whole place needs a bit of upgrading. Central facilities are great but the outside rooms are not up to standard anymore.

                      • Older travelers
                        10.0

                        Very friendly and helpful staff, spacious bedrooms, luxury ambience.

                        A few signs of wear and tear.

                      • Older travelers
                        9.2

                        Good lake view, particularly at twilight and night time. Room is nicely renovated. Large bed and bathroom.

                      • Single
                        5.4

                        Really clean and helpful staff, but it's located a good 15min from the centre of town, if you're after a quiet place to stay it's ideal but not if you want to be close to restaurants and 'activity'

                      • Family with children
                        7.0

                        Comfortable bed, sizable room, good counter service

                        Little support of local sight seeing, except for telling us to join tours.

                      • Couple
                        9.6

                        Awesome place - lovely memories! The location of the rooms right on the lake - so serene n vast - excellent!

                      • Couple
                        7.4

                        Good breakfast,got upgrade after complains about food odeur in first room,good restaurants

                        First room scented food

                      How to reach hotel

                      hotel Intercontinental Hanoi Westlake Hotel Hanoi location
                      Show big map »

                      Hotel Address:

                      1A Nghi Tam, Tay Ho, Hanoi, Vietnam, No postal

                      Get directions
                      City Center
                      • Hanoi
                        3.4 km
                      Airports
                      • Noibai International (HAN)
                        18.1 km
                      • Catbi (HPH)
                        96.6 km
                      Train Stations
                      • Ga Hà Nội Railway station
                        4.0 km
                      • Ha Noi Railway station
                        4.0 km
                      Restaurants
                      • St Honore (cuisine: French)
                        160 m
                      • Vine Restaurant & Wine Bar (cuisine: Vietnamese, European, Mexican)
                        310 m
                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  12 pm
                      • Year renovated:
                        2011
                      • Number of floors:
                        5
                      • Number of rooms:
                        359

                      Hotel Awards

                      VietnameseHOTEL AWARDSHighly RecommendedHanoiIntercontinental Hanoi Westlake

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Vietnam

                      Use Badge